Protrans Automotive & Transmission Specialists
Service Writer Opportunities
About The Position
Protrans Automotive & Transmission Specialists is actively seeking to fill the position of Service Writer. We are on the lookout for individuals who are not only dedicated but also highly oriented towards providing exceptional customer service. Join our team and become a pivotal part of our operations.
As the face and voice of our shop, Service Writers play a crucial role in our success. This position involves interacting directly with customers, understanding their needs, and ensuring they receive the best possible service. The ideal candidate will have a solid understanding of automotive services, a friendly and engaging personality, and a strong commitment to maintaining the highest ethical standards. Your role will be instrumental in fostering customer loyalty and trust, contributing significantly to the overall success of our shop.
Service Writer Responsibilities:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Protrans Automotive & Transmission Specialists customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicant Requirements:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
OUR REVIEWS
Randy Bednorz, 07/24/2025A 2025 UPDATE TO MY PROTRANS REVIEW My orphaned ISUZU SUV is now more than 30 years old. Neither the engine (208,000 odo miles) nor the transmission (70,000 odo miles) show any indication of wear, oil consumption or degraded performance. Last year, we upgraded all the engine sensors and the HO2 sensor on the cat converter. This cost me some ducats, but the vehicle runs like brand new, starts the minute you twist the key -- cold, warm or hot. Gas consumption is still factory spec. We've recently replaced the front wheel bearings and rebuilt the steering gear-box. ProTrans has continued to give me stellar support and advice. They've been worth every penny so far. If something goes wrong during the process of a repair, they'll correct it without further charge. I've been thinking to buy a new or pre-owned/lo-miles ride for several years now, and I've been ready to execute my plan for a Toyota hybrid. I just don't have to do it this year. So I'm putting it off. Again. =======================================
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