Protrans Automotive & Transmission Specialists has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Riverside, CA.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Protrans Automotive & Transmission Specialists customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
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what our customers say
We've been going to Pro Trans for over 20 years & always have good experiences. I want to thank Michael for his personal service all these years. They've replaced engines & transmissions in two of our vehicles. There is no job too small or too big, so far. They don't even mind working on our raised truck with a 6 inch lift! Thanks again for your the great work!
I was nervous about finding a shop to work on my truck since there are so many shady mechanics out there, but Protrans ended up doing an amazing job. They were great about communicating with me throughout the whole process as well. I believe I paid a fair price for the repair and they didn't try to sell me a bunch of service that I don't need. I will certainly be using them in the future if I need to.
The crew at Protrans replaced my fuel tank after thrives drilled a hole in my existing tank and had my truck back to me in a day and a half. Thanks again!
The team at Protrans are professional and service minded. They performed a synthetic oil change on my sister's Chevy Cruze swiftly and seamlessly. It was my first time using this company and I will definitely be going back. A shout out of thanks to Jeff, Manny, Haley and the the entire Protrans team!
