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Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Protrans Automotive & Transmission Specialists is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Protrans Automotive & Transmission Specialists we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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OUR REVIEWS

 (306 Reviews)
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reviewiconQuick Lube Services, near Riverside, CA

Just serviced my three vehicles for my regular oil changes. I advised Luz at the front desk that I'm closely monitoring the state of my oldest vehicle's engine (over 200,000 miles), and requested they advise me of the oil condition. Following the service, and with my vehicle on the rack, Luz escorted me to the garage, where the technician showed me my just-removed oil filter and explained the relevant indications. Nice touch. Pro Trans has been my go-to shop for the last eight years, ever since a AAA recommendation for an emergency transmission repair. Bsed on that initial outstanding experience, they have become my preferred shop for nearly all my vehicle maintenance and repair needs for the last eight years. The reasons are simple: honesty, competence, and thoroughness = peace of mind. Friendly and conscientious service desk is icing on the cake. Thanks to Michael and his employees for running a great shop. (Caitlin is nice, too!)

, 09/10/2024

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