Protrans Automotive & Transmission Specialists 3420 Gato Ct Riverside, CA 92507 951-367-7400

Customer Survey

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Protrans Automotive & Transmission Specialists is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Protrans Automotive & Transmission Specialists we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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OUR REVIEWS

(334 Reviews)

A 2025 UPDATE TO MY PROTRANS REVIEW My orphaned ISUZU SUV is now more than 30 years old. Neither the engine (208,000 odo miles) nor the transmission (70,000 odo miles) show any indication of wear, oil consumption or degraded performance. Last year, we upgraded all the engine sensors and the HO2 sensor on the cat converter. This cost me some ducats, but the vehicle runs like brand new, starts the minute you twist the key -- cold, warm or hot. Gas consumption is still factory spec. We've recently replaced the front wheel bearings and rebuilt the steering gear-box. ProTrans has continued to give me stellar support and advice. They've been worth every penny so far. If something goes wrong during the process of a repair, they'll correct it without further charge. I've been thinking to buy a new or pre-owned/lo-miles ride for several years now, and I've been ready to execute my plan for a Toyota hybrid. I just don't have to do it this year. So I'm putting it off. Again. =======================================

Randy Bednorz, 07/24/2025