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Best Auto Repair, Riverside

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PRIVACY POLICY

 300 Verified Review(s)

This privacy policy sets out how Protrans Automotive & Transmission Specialists uses and protects any information that you give Protrans Automotive & Transmission Specialists when you use this website. Protrans Automotive & Transmission Specialists is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Protrans Automotive & Transmission Specialists may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/11/2021. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


what our customers say

Protrans much cheaper than initial quote. Brought in my ford focus to replace Radiator. And a free ride home. Micheal, did not sell me for anything I didn't need, awesome n friendly guy. Definitely will return for future mechanic needs.
R
, 06/19/2024

These folks are awesome!!! I brought my prized, restored classic Mustang in for a new starter and flywheel replacement, which at first was a bit of a challenge because it's difficult to find mechanics willing and, moreover, knowledgeable of these older cars. They did not hesitate to accept the challenge and went ahead and did the repair. Unfortunately, five months later, both the flywheel and starter failed just a mile from the shop. Since the car was still operational (after a push start), I brought it by and was immediately met with assurance that the entire job, parts and labor, were covered under their warranty for a year, and in my case, being a AAA member, for two years. The gal at the front counter (Luz), who is super nice, said they would get it in the shop right away and see what had happened. A couple of days later, I met with Michael (the owner), who calmly reassured me that they always stand behind their work and would get the repair done, no matter what. In the end, they identified a couple of possible issues that may have caused the failure, and to make sure that it didn't happen again, they put together a higher-quality setup with better parts, and now the car operates better than ever. I highly recommend calling them first!
G
, 06/07/2024

Luz and the mechanics are amazing and very informative. I took my car in and the mechanism knew exactly what was wrong with my car.
J
, 05/31/2024

The prices were reasonable. And the staff were friendly.
V
, 05/30/2024

Bruce was amazing! Got my 2008 honda accord fixed up and on road in great time at very reasonable price. Thank you
B
, 05/23/2024

The wonderful team at ProTrans helped me out IMMENSELY when I called with an emergency. I had a kitten under my hood that I could not get out! After towing my car there, they helped out immediately and removed the little furball so I could return him to his home. Thanks again to this amazing group. I?ll definitely be bringing my car here for future tune ups. Great guys & great service.
m
, 05/09/2024

  • AAA Approved Auto Repair
  • ACDelco
  • ASE (Automotive Service Excellence)
  • BG Products
  • carfax
  • Enterprise
  • IDENTIFIX
  • Interstate Batteries
  • TECH-NET Professional Auto Service - Trans
  • Car Care Aware
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