Customer Reviews & Stories

Pro-trans did an outstanding job fixing my transmission on my BMW! I highly recommend them for all your car needs! Great prices and you wont be disappointed!

— Google User Review

Reasonable prices. Friendly helpful staff. The thank you card was icing on the cake! So refreshing to have great customer service!

— Facebook User Review

I was in Riverside over the past week to attend Memorial services for my sister who passed a couple of weeks ago. While there my alternator went out on my truck. Having found Protrans through the site repairpal. com they were the first and only phone call I had to make. Initially spoke with Samantha who knew immediately from the symptoms I described what the problem was... Sandy got my appointment arranged for the following morning. All within about 24 hours I had a quote and my truck fully repaired back on the road this morning to arrive home safely in Arizona. He ran like a champ! Thank you everyone involved from beginning to end! You are awesome! God bless!

— Facebook User Review

Repair completed as promised. Friendly staff. Convenient location.

— Facebook User Review

Mike and his team are The BEST in Riverside! They give a fair price and stand behind the work. I have an old pickup truck, and together we are restoring it. I feel Mike welcomes you into his family gives you rides when your car is in the shop. Has late night drop off and will stay late for you to pick up your car after work. He help's get to know your situation, what you absolutely need, and what you can put off. Mike's shop has played a considerable role in getting my Dad's old truck running.

— Facebook User Review

Michael and his team are the best I have encountered, specially having Mercedes and Volvo. I am a repeat customer and always very satisfied. Honest and trustworthy. Thank you very much.

— Facebook User Review

This is the BEST auto repair I have ever found! Total integrity and honesty! I totally recommend them for any and all auto repair needs! Thank to everyone at Protrans!!!

— Facebook User Review

So far I am satisfied with their work. Very accomodating. The front staff/receptionist is very helpful and polite.

— Facebook User Review

My husband and my sister has taken 3-4 vehicles to Protrans over the years. Including a work truck for a trans, his GMC for trans service and brakes +. They have always up front with everything and reasonably priced.

— Facebook User Review

Just took my car in. Very professional staff. We will know more tomorrow. Stay tuned...

Ok. Just got a call about the bushing being worn out as well. I thought seal kit I bought would fix the problem. I was mistaken. I did a little research and found out that the bushing wear is a common problem associated with this type repair on my 2009 Ford Escape.

These people (Pro-Trans) are right on.

So far, I am very pleased.

— Yelp User Review

Very friendly and helpful staff. I had some work done on my brakes by another shop about a month or two ago. My brakes started having more problems and I took my car to Protrans. They offered to fix the problem caused by the other shop for free. They got the work done quickly and my car has been running great since!

— Yelp User Review

The customer service here is exceptional! I brought my car in to this shop for some issues it was having... They definitely made me comfortable leaving my car there while it was getting fixed. Hayley (I think that's her name) checked me in and she was so amazing and helpful! This company really knows how to take care of their customers. I will definitely be back next time I have any car problems.

— Yelp User Review

Hands down the best place to take your vehicle! I highly recommend Pro Trans, Sandy is such a pleasure at the front desk. They treat you like family, not just customers. I recently took in both my van and my truck to get fixed, and they made it seamless for me. I was able to drop off my truck, they fixed it, then drop off my van after. They are truly genuine and both vehicles are doing great! My wife came here about a year ago for her Nissan versa, and they fixed it and I came for my van once before. So this was our 4th time using them, and each time is great! I never had a "go to" mechanic and I feel like I will be using them for many years to come and I am comforted to know that they are around when I need them.

— Yelp User Review

Brought in my Jeep which had some transmission issues. They were very friendly and professional and well priced. They were also very quick, got my car back in less then a week. Definitely recommend this place.

— Yelp User Review

Life savers. After running around town 5 or 6 different places they were referred and Sandy at front desk (who should be a mechanic, knows about cars) put me at ease. Talked to a tech Mark he took my car for a spin, knew what was wrong and my car found a new repair shop. Mike breaks down to the bolt explaining the issue. Sandy has a place she can call if you want or need to rent a car. They will drop you off and pick you up at the Hertz rental. They will not rush to fix your vehicle, they treat your car as if it was their personal car. Will only do the work that is necessary and if something else is needed will call you first. Warm, friendly, professional, wonderful group of people. Excellent work! Save yourself time just go to them.

— Yelp User Review

My rear end went out on my 1999 Ford F-150 I purchased new in 2000 with 102,000 miles. It was a total shrapnel mess after I opened the cover, non repairable. I used YELP to research a positive post for my repair needs. It was between ProTrans and Riverside Transmissions, (who were a bit more in price while asking for estimates/quotes?. My rear end was not easy to find. The Owner Mike said he tried three different junkyard rear ends but they were not the correct ones. Later, after about a week, he said he can pick up a rebuilt one for $200 more. What could I do? Nothing really. So within a day or so, it was installed and ready. I paid $1900 with a 6 month warranty. I've had no issues, but I do not drive it that much. Thanks Protrans!

— Yelp User Review

Check engine light came on and they diagnosed and did routine maintenance on my car. Suggested some future repairs but were not pushy about up-selling at all. I would gladly take my car back for future repairs and maintenance. Very friendly customer service and also a good place for people who don't know a lot about cars.

— Yelp User Review

This is only my 2nd Yelp review I've written in my life, but feel like I have to for this auto repair shop. We were traveling from out of town for vacation and broke down (transmission line) just off the freeway. Protrans just happened to be the closest transmission shop, so I had it towed there. We arrived late in the afternoon, only 90 minutes before they closed. Even though they were very busy with cars from their regular customers, they understood the time constraints and situation that my family was in, and that we didn't want to stay the night to have it worked on the next day. Amazingly, they somehow fit us in, fixed the problem quickly and affordably, and absolutely saved our weekend vacation. Mike and his crew at Protrans are awesome, professional, and empathetic to customers' needs.

— Yelp User Review

Nice professional company, got my truck when they said it would be done. I'd go back for other repairs.

— Yelp User Review

My 2015 Chevy Tahoe was diagnosed at a dealership with transmission failure and I was told I needed a new transmission due to the amount of metal found in the pan. The dealership I was working with ended up voiding my manufacture warranty and stating the transmission was actually not the problem, it was my tires... 1800 miles later, I am at Protrans getting a second opinion. My transmission was in fact failing, it was just a matter of when it was going to leave me stranded. Michael and his team worked with my extended warranty and did the best they could to help me get it covered. Unfortunately, my extended warranty bailed on me, due to GM's decision to block my warranty. The repair my Tahoe needed was now coming out of my pocket. Michael helped me out by pushing my vehicles priority to the top and they got it fixed SUPER QUICK!! I am so happy to have my Tahoe back, so happy with the service I received, and will be coming back for future maintenance. I would recommend Protrans to anyone who may be having transmission problems.

— Yelp User Review

Great Experience! We were recommended Protrans from AAA. I had a huge bolt in my tire and I went here to get my tire patched. The owners Michael and Sandee are very genuine and hospitable. The place is very clean, smells great and even have keurig coffee machine in the waiting room. I went here to get my tire patched and a few days later I received a handwritten thank you note from them, very rare these days. I really enjoyed my experience and would definitely recommend them for any service.

— Yelp User Review

I was fortunate when I discovered Protrans Automotive & Transmission Specialists and had repairs on:

2001 Jeep Grand Cherokee

2005 Dodge Ram 1500

Integrity and professionalism are the words to describe my dealings with Michael Radak and his team. He exceeded my expectations with the end results.

Michael kept me informed as to the status of the needed repairs and costs and the repair was completed in a timely and efficient manner. I highly recommend Protrans for any transmission issues you are experiencing.

A-plus service!

— Yelp User Review

I was in need of a transmission and I contacted one of there sub contractor by the name of Steve through a Craiglist ad and I tell you this guy rebuilded my trans over night and its running strong the next day . I just wanna say thanks for the good work Steve & mike

— Yelp User Review

I hate going to a mechanic.. right up there with dentists. Michael is fair, did good work, and everything seems to be in good order again. Plus, if you need a ride, you get your puppy fix with Niki.

— Yelp User Review

Mike and his crew is the best. I thought I had a serious transmission problem, come to find out that it was just a sensor. Now that's what I call a cool shop, since they didn't try and sell me what I didn't need. Mike you are the man "Big Dog"....

— Yelp User Review

I went to Protrans based on reviews from Yelp. My transmission was having problems that were difficult to figure out to say the least. I was extremely pleased with Michael and his staff, They went way out of their way to make sure my transmission problems were fixed. It took several visits to get it right again and each time Michael was great and even giving me rides home or picking me up.

I highly recommend Protrans for you transmission or auto repairs. I cannot say enouogh good things about them

— Yelp User Review

I love this shop.Since McNairs Auto Service closed down this is my new go to shop. I have been there several times. I found them through AAA website. They are close to my house. Its a good family owned business. I had a speed wobble going over 60 MPH I figured it was a tire balance issue. I swung by on my way home. They took me in right away. Michael took me into the back and showed me my tire was separated. All I can say is Thank You Jesus it didn't blow and cause an accident. They took good care of me. Sandee, Maria, Michael and Samantha were great. And I can't forget to mention Niki the Shop Doggy. Just as adorable as can be. Highly recommended.

— Yelp User Review

these people are amazing! I have been taking 3 vehicles to them for the past 2 years,the work is great and is done in a timely manner and I can count on them,They deserve my rating/review. PROTRANS is definitely the best repair shop in the area, Keep up the good work!

— Yelp User Review

Great service. Fast and affordable. The team at Protrans got me back on the road when my transmission was leaking. To make matters even more urgent, I was in a rush to get to my wife's ultrasound appointment. The leak was repaired while I relaxed in their very comfortable waiting area. I could not recommend them more highly.

— Yelp User Review

Had my Nissan minivan towed to Protrans due to thumping sound when changing gears on a Monday noontime for diagnosis. Thought it was going to be an expensive transmission fix. Got a call from Mike on Wed. and advised that crank sensors be repaired first before going into the transmission. Gave my green light and that fixed the problem!! A $500 fix instead of a possible $3500. Drove my van home that Friday. These guys are good!!!

— Yelp User Review

I usually have my brothers fix my cars, but I needed a quick transmission fluid and filter change so I headed here based off Yelp! I'm glad I did. Michael was extremely helpful and got my car in-and-out in a hurry. He was very helpful in keeping posted on price,updates, pick-up, etc. Will recommend to others. Thanks!

— Yelp User Review

Coming from the perspective of a college student at UCR.. The head technician Mike is a great guy and when it comes down to it, THEY FIX YOUR CAR. There is no funny business or shadiness about this place which is what a lot of car owners worry about when taking it to a auto technician. He is very generous and helped me out when I am struggling financially. He works with you so you can pay for your car to get it properly fixed! I will be a loyal customer as long as i live in the riverside area. Great and trustworthy place!

— Yelp User Review

We broke down only a couple hours into our roadtrip, bad way to start! Thank goodness my hubby knew it was an issue with the transmission. We looked up local shops and are so glad we found this place. They were friendly, their pricing was fair and they were able to get us back on the road in an hour. Highly recommend them!

— Yelp User Review

Just the brief statement if you have no time to read my story: They handled my calls and my mechanical issues in a professional and very honest matter which, its hard to find these days. I do 100% recommend this shop. No matter how far but I'm taking my car there from now. My son was involve in an accident and the hood and front end was damaged. The car was leaking and overheated. They could easily add up cost to it (you know what i'm talking about). He is an student in UC-Riverside. I don't leave in Riverside myself so after calling around and reading reviews I towed the car to Protrans automotive.... My contacts were Samantha and Mike.

They diagnosed to check for possible problems then he got back to me with just one issue which was the Radiator and he said he had to do some body work since the Core Support damaged the Radiator and he did that for free of coast and gave me a grate pricing just to change the Radiator and flushing the coolant system. They also tuned the body work just to make it look better for free of charge. After that i asked them to change my break and check for other problems. My car is 2002 an old model Hyundai and again they could easily add other issues.

In overall after 30yrs i can say that i genuinely trust these guys words and their works. Do not hesitate to contact them. Try them please.

— Yelp User Review

As a first time car owner/driver, I went in for both an oil change and to have the alignment worked on on my 2011 Kia. The staff were extremely friendly and helpful. They were honest about the work that would be done and let me know that I would be notified if my car would require any other work in their initial inspection. Fortunately for me, there wasn't such a need. My car was ready within the same day and has been running smoothly ever since.

— Google User Review

Cannot fully express what a huge relief it is for our family to have Protrans to handle our automobile issues as they come up, and as needed. Protrans has proven itself over and over again throughout the years. -fantastic customer service!

-honesty and transparency in all quotes, work, and final billing!

-we highly recommend Protrans!

— Google User Review

This shop does excellent work and stands by the job. Have replaced transmission in my Jeep and maintained my truck. They're competent & honest, will tell you what work needs doing and what doesn't. They're honest and I would recommend them to friends.

— Google User Review

Great place, my car has been there a few times in the last year. Every time I go I am treated with respect and have never had better service. The owner or manager is VERY understanding and kind. Highly recommended this shop. Patrick - Ford Focus :)

— Google User Review

Protrans Automotive fixed my Transmission shift problem on my 1996 Geo Tracker. It works perfectly now and I thought the price was very reasonable. The staff at Protrans are very friendly and professional!!

— Google User Review

I broke down on the highway on a Sunday evening, luckily for me the owners were on site. They were very accommodating. Within 24 hrs I received the diagnosis. No repairs were conducted by Protans Auto, due to my issue being a manufacture recall. Overall pleased with my experience.

— Google User Review

I took my car in because because it was leaking a lot of coolant out of the radiator, I took it in the morning and they had it back to me by the end of the day! It’s hard to find a good mechanic now a days so I highly recommend them and they’re very nice people too!

— Google User Review

I was very happy with the service provided. My car had a very bad clutch problem and they fixed it in great time along with other recommendations I needed to fix. The staff was very friendly and helped me find a rental for the time my car was in the shop. They even stayed a lil late for me to pick up my car! Fantastic Service and Customer Satisfaction

— Google User Review

I received excellent service, I give them a five star rating, they where very knowledgeable about my PT Cruiser and fixed what they could, which was an outstanding job. Also they where affordable.

— Google User Review

Had to use the "T" word problems, not the Kendal/Bruce Jenner "T" word but transmission. I live in Perris, not the fancy one, and started calling local shops for transmission help, no transmission person mostly general mechanics. Called Protrans and the nice lady who answered the phone said she would check with their transmission guy. I brought my Dodge 3500 truck in and the transmission guy was familiar with the problem and said he would look into it. As we all know transmissions are made with Leprechaun hair and Unicorn tears and their magic is very expensive so I figured if I could find a virgin to sacrifice to the transmission Gods all would be well. I couldn't find a virgin, on a side note don't search for virgins on Craigslist on a work computer, Richard from IT will call you to see if you are at yours and then that lady from HR comes with some flyers about company computer policies. So they called and I steeled myself for the amount, the price they first gave me I asked how much would the labor be, they it was inclusive. When I went to pick it up he explained what he had done and why he did it. I looked at the paperwork and in my most masculine voice I said, "that's what I thought it needed" The bill did surprise me it was actually a little less than we agreed to with no extra hidden charges or services. I would definitely recommend them to everyone. The only thing that could make them better would be if they were an AAA approved repair facility. oh wait they are!

— Google User Review

Honest people excellent work fair prices. I am impressed

— Google User Review

We are a field service company. We will always take our vehicles to Protrans. Trust me when I say we are perfectionist in our work and expect the same from our service vendors. Protrans has made the grade.

— Google User Review

Excellent team, thanks to Michael, Samantha Sandee and members behind the scene. You guys are the best.😍😍😍

— Google User Review

The team at protrans were great to work with. They walked me through the possible senarios related to my issue and gave me their plan to correct it without trying to upsale me on anything that was unnecessary. I would definitely recommend them and would also use them again in the future.

— Google User Review

I love Mike and the team at Protrans! We have been taking our fleet trucks there for years. They are especially good with Transmissions. They get them done on time and their prices are very reasonable. We couldn’t be happier with the service that we get from them.

— Google User Review

The employee was very nice to take care my car his name is Harris. I feel like he’s very honest and I’m sure he gave the right information about what was wrong with my car

— Google User Review

It was quick and good service

— Google User Review

We always get great service from Protrans! We had some issues with other repair shops but Protrans always gives us good service. I recommend them.

— Google User Review

Very friendly check my car and did not charge me very appreciated figure out it was no problem. Good service I give them six stars good job thank you very much

— Google User Review

Very friendly people and great service. I had to walk in the heat to the shop get my car back, and was immediately offered some cold water. I had my car in and out of the shop for a leaking tire in the same day.

— Google User Review

Sandy and Michael were great and very helpful in getting my van back on the road quickly. I decided on ProTrans because of it's favourable online reviews, and was not disappointed. It was a pleasure to deal with them over the phone, as the van was towed to their place while they were closed, and they were quick to diagnose the problems, order the parts, and get it all fixed up and ready to go within a few days. Highly recommended, 5 Stars!

— Google User Review

Honest, affordable and accommodating, if i could give more stars i would. Definitely recommend these guys

— Google User Review

Life savers. After running around town 5 or 6 different places they were referred and Sandy at front desk (who should be a mechanic, knows about cars) put me at ease. Talked to a tech Mark he took my car for a spin, knew what was wrong and my car found a new repair shop. Mike breaks down to the bolt explaining the issue. Sandy has a place she can call if you want or need to rent a car. They will drop you off and pick you up at the Hertz rental. They will not rush to fix your vehicle, they treat your car as if it was their personal car. Will only do the work that is necessary and if something else is needed will call you first. Warm, friendly, professional, wonderful group of people. Excellent work! Save yourself time just go to them.

— Google User Review

Great customer service.

— Google User Review

-Outstanding communication regarding updates with the vehicle.

-Quick service.

-VERY reasonable pricing!!!

— Google User Review

Great customer and auto repair service!

— Google User Review

Brought car in Monday, today is Wednesday and was told I may not have a answer to mechanical issues until Friday. Now I'm guessing how long will it take to repair. Patience is wearing thin.

— Google User Review

They were so amazing to me! I’m from Utah and I was on vacation in California when my van broke down. I took it to them and they were able to squeeze me in without an appointment and got it done in a timely manner! They were so kind and informative. I would definitely recommend them!!

— Google User Review

Work was finished on time and done correctly. The tech cleaned the leak area. The staff and owner are friendly. Price was great, I highly recommend ProTrans!

— Google User Review

Protrans were the epitome of professionalism. My vehicle was towed in and they received, moved, and provided an estimate within a couple hours. My vehicle, as many, are a life line. Whether it’s running kids around, going to work, or hitting the gym, my truck is integral to every aspect of life. I was very impressed with the timeframe that protrans provided. Our family has been to protrans before and we were impressed then. This time was no different. I will always recommend this business to all my friends and family.

— Google User Review

Outstanding job,went in to service my transmission,mechanic was great with his recommendation.truck shifts great,feels good.took most of the day but that's expected.

— Google User Review

I had a very positive experience with Protrans. Mike in particular was very professional and kept me informed regarding the repairs required and when I could expect the repairs to be completed. He also helped me to find an alternative to a rebuild that was more in my budget. I appreciated his assistance.

— Google User Review

Very Nice people and atmosphere . Honest and reliable and when they give you a day your car will be ready your car will be ready that day no bs excuses for needing to keep it longer.

— Google User Review

Very professional, trustworthy, and sweet staff. I've been wth Protrans for a little over three years and never had any issues!

— Google User Review

When i found the front band mounting anchor snapped off and laying in the bottom of my tranny pan I went in search of a shop to fix it. Protrans was the eleventh place I called, yet the first which knew what I was talking about. On top of being knowledgeable, the courteous staff was even kind enough to stay late for me simply so that I could drop off my truck after I got off work.

— Google User Review

Big disparity over what I was quoted over the phone and what I was actually charged. Bait & switch?

— Google User Review

Excellent customer service. Everyone was knowledgeable and took the time to explain what was wrong and what needed to be done to fix it. I can't recommend them enough. I will definitely be coming back.

— Google User Review

Pro trans Sandee, Samantha & Michael

Amazing wonderful service and staff! They helped me in a timely fashion and got my vehicle back ASAP. Thank you!!!

— Google User Review

Amazing experience great customer service. Definitely will be back again

— Google User Review

The people here are always nice! And super helpful. The job they do is fantastic. Definitely recommend.

— Google User Review

Great people! Mike (owner) went far and beyond to fix my car when I need it most. He even took me to get a car rental until my car was getting fixed. Car was back in great shape when returned. Thanks Mike for everything!

— Google User Review

Personable Service and Quality Work! Highly Reccomend!

— Google User Review

I have take several of my cars there for service. I have always gotten good service and a fair price. I prefer to support the locally owned business’ over the big chains. I like that they are AAA approved and close by to my home. They have never tried to upsell me on things I didnt need or want. I highly recommend them.

— Google User Review

Fast and thorough service. Staff is knowledgeable and rates are competitive. 10/10.

— Google User Review

Their staff is Honest and friendly. I support local business, appreciate their hard work and great service they offer the community.

— Google User Review

This IS the number one shop for the Inland Empire and beyond in my book. Friendly Service and respectful owners who treat all customers fair. I have known this shop for over 2 decades and have been very pleased with the commitment to great quality service. Trust me, take your car here and expect the best. Low prices with no short cuts on repair.

— Google User Review

Always friendly, always take their time to listen, diagnose and explain! The tow truck driver told me they are good people....and he was correct!!

— Google User Review

Very honest and very professional customer service was very pleasant we'll go here every time loved it

— Google User Review

I had an issue with my Altima, it acted just like a transmission issue, and i was prepared to bite the big bullet for the cost of a new one. But after they did there analysis, which at first I was highly skeptical of at first, it was a multiple sensor issue that they repaired and fixed the car. A very happy customer, because I was prepared to pay 5 times as much for a new tranny.

— Google User Review

So instead of looking for a new car today I'll be driving around my old one. Why? Because the people at ProTrans in Riverside totally took care of me. It turned out that my motor mount was bad, not my transmission, but did they up-sell me? Not at all. They fixed the problem, same day, for $200 and because I have AAA it comes with a 24,000 mile 24-month warranty. My car works great again, no loud shuddering, and I'm a VERY happy customer! :DDD I was recommended to come here by another very happy customer and picky car owner who had nothing but praise for this place. Try ProTrans FIRST.

— Google User Review

Excellent service! I brought my '94 Firbird Formula to Protrans after it was sitting for 7 years. Mike did a "No Start" assessment and found the problem which turned out to be a bad fuel pump. Mike and his team at Protrans fixed my car and got it running again for me. It is my belief that this situation couldve been taken advantage of and ended up costing much, much more! I TRUST Mike and Protrans automotive and I am very thankful for there honesty and integrity, both of which are getting garder to find these days! Also, Sandy is a sweetheart! Thanks Protrans!

— Google User Review

They went all the way across the the United States and beyond to find my part which belongs to a Geostorm 1993. The last one was made back in 1994. They got the cylinder heads all the way in Texas and shipped it to California and didn't give up on me.

— Google User Review

Great service. Fast and affordable. The team at Protrans got me back on the road when my transmission was leaking. To make matters even more urgent, I was in a rush to get to my wife's ultrasound appointment. The leak was repaired while I relaxed in their very comfortable waiting area. I could not recommend them more highly.

— Google User Review

It always hurts to have car troubles and have to see a mechanic, but they gave us a quote for the service and charged us LESS then they quoted, so it felt a lot less painful. I liked the personalized feel of attention I got there and was happy to get it all taken care of, finally.

This feels like a great family company. Thanks

— Google User Review

Efficient and honest. Great group of people. Sandy, the receptionist is friendly. Mike worked on my car great job.

— Google User Review

Great family owned, and honest place to get your car repaired

— Google User Review

The service is great. The price and waiting time are reasonable.

I did a basic maintenance for my car including oil change and something else. They offered a free check for brake.

— Google User Review

I had my truck towed here after I blew one of my front tires. Although the tire was shredded and they did not have a replacement immediately available, they offered me a free spare so that I was able to get home to Orange County. The manager and everyone were very friendly and courteous. If I ever have an auto issue in Riverside again this is where I'm going.

— Google User Review

Mike and his team have always provide courteous and professional service. His prices are fair and the quality of the work performed is excellent. I would recommend him to anyone in need of auto repairs whether it be transmissions or any other type of service.

— Google User Review

So my car died on the 215 and it just so happened this was the closest car repair shop to my home. I didn't expect much from a place tucked away like it is but I was so wrong. Seeing that they had all on there plate already I dropped my car off for someone to take a look at for a fair price. An hour later I get a call telling me the worst that the car was, D E D, dead. I was about to pay when I was told that I didn't need to pay at all. Wow that was really nice of them. Now I'm careless for a bit but they showed so kindness that to try to null the pain, Thank you.

— Google User Review

I had my transmission replaced about a year ago. The warranty was almost up so I asked them to just check it over. They did so at no cost and were very pleasant and professional.

— Google User Review

Prompt friendly service. They let me make an appointment. Explained services well

— Google User Review

Great shop, great work, quick turnaround.

— Google User Review

Went to these guys to get my transmission fixed for my '04 F-150. Very friendly service and charged me over a third less than everyone else. Its been a couple months now and my truck runs great.

— Google User Review

Great customer service, nice people!

— Google User Review

Just the brief statement if you have no time to read my story: They handled my calls and my mechanical issues in a professional and very honest matter which, its hard to find these days. I do 100% recommend this shop. No matter how far but I'm taking my car there from now. My son was involve in an accident and the hood and front end was damaged. The car was leaking and overheated. They could easily add up cost to it (you know what i'm talking about). He is an student in UC-Riverside. I don't leave in Riverside myself so after calling around and reading reviews I towed the car to Protrans automotive.... My contacts were Samantha and Mike.

They diagnosed to check for possible problems then he got back to me with just one issue which was the Radiator and he said he had to do some body work since the Core Support damaged the Radiator and he did that for free of coast and gave me a grate pricing just to change the Radiator and flushing the coolant system. They also tuned the body work just to make it look better for free of charge. After that i asked them to change my break and check for other problems. My car is 2002 an old model Hyundai and again they could easily add other issues.

In overall after 30yrs i can say that i genuinely trust these guys words and their works. Do not hesitate to contact them. Try them please.

— Google User Review

my truck was entering dire straights, it needed new clutch, hydraulics, and a transmission rebuild. Protrans took care of it. now my trucks is in good running shape. they are AAA approved so you know you will get your money's worth. 5 stars all the way!!!!!!!!!!!!!!!!

— Google User Review

Great Company and Awesome customer Service!!! Thank You!!

— Google User Review

Owner on site. Friendly, knowledgeable, work done in a timely manner

— Google User Review

Great shop! Very knowledgable folks who walked me through the details of the service I requested (ATF flush with new BG Products Low Viscosity ATF). Actually had a BG rep there to walk me through the warranty -- yes... an actually manufacturer's warranty for my transmission by using BG Products! -- and how it worked.

I don't say this lightly: I would trust Jeff and the folks at ProTrans for ANY automotive repair or service. Give them a call. You'll see what I'm talking about!

— Google User Review

Protrans has extremely professional and warming customer service that me feel very welcome and trust that my car will be safe in their hands. I am glad that I chose this company to fix my car. They are quick with their work and communicate with me well throughout the whole process. I recommend Protrans to the local and UCR students should you guys need the car fix for fair price and fast process.

— Google User Review

Pro-trans did an outstanding job fixing my transmission on my BMW! I highly recommend them for all your car needs! Great prices and you wont be disappointed!

— Google User Review

I was very lucky to find Jeff and the rest of the team at Protrans for the rebuild of my Jeep transmission. Right away I felt comfortable with my decision based on their professionalism and transparency with the job. They kept me up to date on all aspects of the repair and made sure everything worked exactly as it was supposed to. I would highly recommend Protrans to anyone looking for an honest and professional mechanic that delivers results.

— Google User Review

My car was repaired in a very timely manner, reasonable price, I even got 10% off with auto club membership.

— Google User Review

Staff was very nice and professional, work was done quick and correctly. Thank you Jeff and team at protans great job.

— Google Review

Professional, courteous, customer focused, and excellent solutions to keep my older Jeep on the road.

— Google Review

Went in for check engine light. It was for the fuel pressure sensor which I had replaced myself but the light came back on. The tank was dropped which wasn’t cheap but upon dropping it it was discovered that the fuel pump was the original from 2004 not sure how it lasted 300k but that was replaced as well. Three days after getting my suburban back the check engine light came back. I was bummed but sometimes it take two tries to fix a problem with a vehicle with 300k on it. Second time there were five wires that had been corroded and had bare copper showing causing my issues. The light is off now and the ac is blowing cold again. If you go here and your issue doesn’t get fixed the first time just be patient and understanding they will take care of you.

— Google Review

I have brought my car here several times for several different things and each time they offer the most professional and honest work. What other mechanics told me they couldn’t do/couldn’t find, ProTrans was able to fix. My car is my baby and definitely a huge investment, so I would highly recommend this shop to anybody looking for honest and GREAT quality work!

— Google User Review

As a first time car owner/driver, I went in for both an oil change and to have the alignment worked on on my 2011 Kia. The staff were extremely friendly and helpful. They were honest about the work that would be done and let me know that I would be notified if my car would require any other work in their initial inspection. Fortunately for me, there wasn't such a need. My car was ready within the same day and has been running smoothly ever since.

— Google User Review

Needed a new transmission in my Tundra. Staff was great about communicating with me. Very Professional. Happy with the repairs done.

— Google User Review

Had a project vehicle having transmission issues. The problem was diagnosed and professionally repaired in a timely and correct manner. I was consistently updated with its progress by Jeff and Hayley. I wish more businesses had the outstanding customer service and professionalism that PROTRANS offer its customers!

— Google User Review

Made a next day transmission fluid appointment and the staff went above and beyond to get the job done on my car. They even broke everything down to me and pointed out another issue on my car from an earlier mechanic at a different shop. Will definitely recommend

— Google User Review

Been going here for many years now and have been extremely happy with all the work done on our vehicles. Quality work, fair prices, honest and reliable repair shop. We’ve had such good experience that my parents, sister, and brother come here to have their vehicles serviced too

— Google User Review

I have brought my car here several times for several different things and each time they offer the most professional and honest work. What other mechanics told me they couldn’t do/couldn’t find, ProTrans was able to fix. My car is my baby and definitely a huge investment, so I would highly recommend this shop to anybody looking for honest and GREAT quality work!

— Google User Review